Northwest Wisconsin's Trusted Auto Body Shop

In most cases, your insurance company covers the cost of the repair. If the damage was caused by another driver, their insurance pays. For incidents where you're at fault, your collision coverage kicks in and you only pay your deductible. If you don't have insurance or prefer not to file a claim, we're happy to work with you directly and can provide a detailed estimate upfront so there are no surprises.

It depends on the extent of the damage. Minor dents and scratches can often be fixed in a few hours to a day. Bumper replacements or panel repairs typically take 2 to 5 days. More extensive collision damage that involves structural work or waiting on parts can take 1 to 3 weeks. Full restorations may take several weeks or longer. We'll give you a clear time estimate after the initial assessment and keep you updated throughout the process.

Yes, we can help arrange a loaner or rental car for you while your vehicle is in the shop. In many cases, your insurance policy includes rental car coverage, so the cost is partially or fully covered. If your policy doesn't include it or you're paying out of pocket, we work with local rental providers to get you a fair rate. Just let us know when you drop off your vehicle and we'll take care of the rest.

First, you bring your vehicle in for a free assessment. We inspect the damage and put together a detailed repair plan. If you're going through insurance, we send the estimate to your provider for approval before any work begins. For out-of-pocket repairs, we can usually get started right away once you approve the quote. After the repair is complete, we do a final quality check and walk you through everything before you drive off.

No. You have the legal right to choose any licensed body shop you want, regardless of what your insurance company suggests. Your insurer may recommend preferred shops, but they cannot require you to use one. Choosing your own shop means you pick a team you trust to do the job right, and your claim will be handled the same way either way.

DRP stands for Direct Repair Program. These are agreements between insurance companies and body shops where the shop agrees to follow the insurer's pricing and repair guidelines in exchange for a steady stream of referrals. The concern is that DRP shops may have an incentive to keep costs low for the insurer rather than prioritize the best possible repair for you. As an independent shop, we answer to you, not an insurance company, and we always use the parts and methods that are right for your vehicle.

A car garage, or mechanic shop, handles what's under the hood: engine repairs, oil changes, brake work, and other mechanical and maintenance services. A body shop specializes in the exterior and structure of your vehicle: dent repair, paint work, frame alignment, and collision damage. If your car was in an accident and has visible damage to panels, bumpers, or the frame, you need a body shop. If your engine light is on or your brakes are squeaking, that's a job for a mechanic.

Yes! We provide free, no-obligation estimates for all collision repair, body work, paint, and frame services. Stop by our shop in Webster, WI or call us at (715) 866-8934 to schedule your free assessment. We'll thoroughly inspect the damage, explain what repairs are needed, and give you a written estimate you can share with your insurance company.

First, make sure everyone is safe and call 911 if anyone is injured. Exchange insurance information with the other driver and take photos of all damage from multiple angles. File a police report — even for minor accidents — as your insurance company may require it. Then give us a call or stop by for a free damage assessment. We'll walk you through the next steps, help you understand your repair options, and work directly with your insurance company to make the process as easy as possible.

Yes, we offer windshield replacement and auto glass repair as part of our full-service collision repair shop. Whether your glass was damaged in an accident or by road debris, we can help. Glass claims are often covered under your comprehensive insurance with little or no deductible. Contact us to schedule your glass repair.

Yes, dent repair is one of our core services. We handle everything from small door dings and parking lot dents to large dents from hail, falling debris, or collisions. Our technicians use a combination of paintless dent repair (PDR) for minor damage and traditional body work with refinishing for deeper dents. Bring your vehicle in for a free assessment and we'll recommend the best approach to restore it to factory condition.

Paintless dent repair is a specialized technique that pushes a dent back into shape from behind the panel — no filler, no repainting, and the original factory paint stays intact. It's faster and less expensive than traditional dent repair. PDR works best on smaller dents where the paint isn't cracked or chipped, like minor hail damage or door dings. If the dent is large, sharp, or the paint is broken, we'll use traditional body and paint work instead. Stop by for a free assessment and we'll let you know which method fits your dent.

Cost depends on the size, depth, and location of the dent, and whether the paint is damaged. A small paintless dent repair can often be done for under a couple hundred dollars, while larger dents that require body filler and a repaint cost more. We provide free written estimates so you know exactly what to expect before any work starts — no surprises. Call us at (715) 866-8934 or stop by the shop in Webster to get yours.

Most paintless dent repairs can be completed in a few hours to a single day. Dents that require body filler, sanding, and a repaint typically take 1 to 3 days because we have to allow time for the paint to cure properly. We'll give you a clear timeline after the free assessment so you can plan around it.

We're based in Webster, WI and serve drivers throughout Burnett County and Northwest Wisconsin, including Siren, Danbury, Frederic, Grantsburg, and Spooner. Many customers also drive in from farther out — including the New Richmond area — because of our reputation for honest, OEM-spec repairs. If you're not sure whether we cover your area, give us a call at (715) 866-8934 and we'll be glad to help.